Compliance

Complete the Statement of Fact, also known as the Complaint Form.
Provide a complete and detailed sworn statement of your complaint.
Name all parties present during conversations or actions.
Use dates and time to indicate when conversations/actions took place.
Provide names, addresses and telephone numbers of any witnesses to the events described in your complaint.
A copy of this statement may be offered to the party against whom you are making your complaint.
You may hand deliver or mail your completed complaint form and attachments to the Nevada Real Estate Division nearest you.

Print form #530, an Intervention Affidavit with instructions. If you do not have the ability to print, then contact our office by phone or in person to receive a copy of form #530.
Send a certified return receipt letter to the respondent detailing your complaint and a suggested resolution.
Wait 14 calendar days. Then attach a copy of your certified letter, exhibit #1, and a copy of the certified return receipt card to the completed Intervention Affidavit.
Mail, or hand deliver, the notarized Intervention Affidavit to the Ombudsman’s office.

Note: A notary is available at no charge. Please call first if you will require this service.

Complete the Request for Records of Complaints form to request a record of complaints filed against a licensee.
The Division may take up to 10 days to complete this request.
The information provided to you will be copied to the licensee that is the subject of the request.